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Process Intelligence involves analysing, monitoring and optimising your business processes to ensure constant adjustments and improvements to functionality, as and when needed. Visibility across business processes is only a small part of an optimal business process management – implementing a greater level of control over processes is an intuitive and intelligent step for organisations.
Along with improvement to operational functionality, Process Compliance is an important consideration for all organisations and there are many requirements which, by law, companies are required to adhere to.
Lack of process compliance can have a substantial negative impact on organisations and implementation of strategies to tackle the issues of process compliance need to ensure they suit for the long-term and across-organisational.
Adding to the requirement for process compliance is the fact that the extent and complexity of the requirements are increasing constantly. The risks of non-compliance become greater as regulators are able to access more data than before. Questions like “how does my organisation manage privacy, records retention, credit card information or personal information” now form only a small part of the overall requirements of process compliance.
Organisations that can achieve a greater level of business process management through smart process intelligence support themselves in achieving greater operational efficiency, better customer satisfaction, regulatory compliance and experience heightened levels of growth, all, in turn, increasing the bottom line – profitability.
Increase visibility across business processes and gain better clarity in decision-making processes
Analyse business process quality in near real time with document process intelligence
Process insights enable business process improvements to be actioned, where required.
“Intelligent business process management suites shorten the observation-to-action-to-outcome cycle and help business transformation leaders, business process directors, and solution architects reinvent or transform their business processes.” – Gartner, Critical Capabilities for Intelligent Business Process Management Suites